Ratings & Reviews

Overall Rating

5
(90 reviews)
98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Cricket M. - |Recommended: YesBeautiful place to live Great location, beautiful grounds and friendly staff.
response from property -Thank you so much for the kind words and wonderful review!
submitted by Clara - |Recommended: YesBeautiful place with great maintenance
response from property -thank you Clara for your awesome review! We appreciate you!
submitted by Alexander S. - |Recommended: YesResident — This was the only place I looked at and I lived for 3 years. The front office has had alot of turnover in my time, but the one consistent thing I could depend on was good help and friendly service. I am eternally grateful for you all and would not hesitate to sign on again.
response from property -We miss you already!! Hope all is going well in your next chapter and you are certainly welcome if you ever come back our way! Thanks for being awesome yourself, Valerie
submitted by Kerri A. - |Recommended: YesApartment living — I enjoyed my stay at Swallowtail Flats. The management was friendly and always greeted you with a smile. The construction behind and around our apartment was constant and noisy, however it was cool to see the progress that was made on the area. Aside from the construction the apartment complex stayed quiet. We lived on the second floor so I would recommend staying on the 3rd floor. The ceilings and walls are thin so you can hear when your neighbors run water and walk really hard. But this is apartment living The overall landscape of the area was well kept and maintained weekly. We will miss you Swallowtails
response from property -We enjoyed having you too! Thank you for your review and the nice things you had to say about us. If you ever need us for a home again you know we will be here for you!
submitted by Jasmine Z. - |Recommended: YesI love living here — The staff is so kind, helpful, and responsive while maintenance is very quick. The area is so clean and well maintained. A great place to live
response from property -Thank you Jasmine! I am so glad you love living with us!
submitted by Jessica K. - |Recommended: YesNice apartments to reside — The overall complex is beautiful besides the cigarette butts and dog poo that is left by the lazy and noncompliant tenants. It’s a great area to walk around with children and or pets. Although, I am surprised they do not have a playground but have a good sized dog park. They have a swing by the lake and a see-saw. The parking NEEDS to be improved. People have garages for storage, but it would be nice if they would at least park in front of their garage to free up space. It would be incredibly helpful especially for the people who live on the third floor who need to bring up groceries but have to park in front of another building. The office staff is very friendly. We have had some issues with maintenance in the apartment shower drain , but no issues with the maintenance staff. It is overall a nice place to live and would recommend to others.
response from property -Thank you Jessica! We are so happy that you would recommend us and we thankful that you take the time to suggest improvements so we can continue to address resident satisfaction.
submitted by Cole M. - |Recommended: YesClean, pleasant — Nicest place I have lived
response from property -Thank you! We love having you as our resident!
submitted by Clara N. - |Recommended: YesWe love living here, it has a sense of community. Very friendly staff which makes me feel like friends. We enjoy playing pool so much We have only been 3 months and can't wait for summer to get in the pool too There's always something going on
response from property -Thank you! We love having you as a resident!
submitted by Shannon M. - |Recommended: YesI LOVE WHERE I LIVE I cannot say enough good things about Swallowtail Flats I have lived here for over a year now and am so happy I chose Swallowtail Flats as my home The staff is AMAZING Niki and the whole crew in the leasing office are warm, attentive, professional, and you can't help love going to get your mail and just stop in to say hello as all of them will greet you with smiles and good conversation. The property is beautiful and well maintained. They keep you updated on events, changes, maintenance, etc. They do some fun things for every season and if you have children they would really enjoy the clubhouse adults too and the fun, colorful decor cannot help but make you smile. They have a great gym which has everything you will need to get a good workout and the view of the pool inspires you to go a little harder on that workout lol . Anytime I have needed maintenance they are quick to respond and the workers are thorough and professional. Worth the money
response from property -Shannon, It warms our heart to hear such amazing things from our resident! Thank you so much for taking the time to give us your feedback! Your Swallowtail Flats Family
submitted by Ayesha T. - |Recommended: YesMost beautiful place I’ve lived in, and friendliest staff. — I’ve lived at Swallowtail for just under a year, and I’ve waited to write a review to give my full experience. By far, this is the best apartment complex I’ve ever lived in. First, the staff knows everyone by name. They are very quick to respond to any calls maintenance requests lock-outs. It truly has felt like I’m home, both inside my apartment and even around the neighborhood. Neighbors are lovely, Morten’s is a wonderful local restaurant, and Clean Eatz has been our go-to lunch spot. You can’t beat the location, with the gym less than 5 mins away, and the beautiful views of the houses coming in out of Old town. I can’t say enough nice things about this place. Clean, friendly, beautiful...Highly recommend.
response from property -Hello Ayesha, We cannot express the amount of gratitude we have for you submitting such a heartfelt review. We truly want to be able to provide all of our residents with not just an apartment but a home and a community that they enjoy just being in every day. On behalf of the entire Swallowtail Flats team, we want to thank you for taking the time to submit an amazing review. We hope you have an amazing week! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Anne R. - |Recommended: YesFantastic. — The property is very well maintained and the office staff is fantastic This property allows the renter to feel safe and secure.
response from property -Hello Anne! We truly appreciate your review and we were so happy to have you as one of our wonderful Old Town residents. We are sad to see you go, but hope you will love your new home. Hope you have a wonderful day! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Rebeca S. - |Recommended: YesI love where I live — I have had the best experience living all these years here. safe, clean and beautiful. Friendly staff. Thank you 🙏🏻
response from property -Rebecca, Thank you so much for taking the time to leave us a review. We are so happy to hear that you have loved your time here at Swallowtail. Your family has always so sweet and friendly and we love having you here. ~The Swallowtail Staff
submitted by Zachary G. - |Recommended: YesAbsolutely the best experience I’ve ever had. — Would do again in a heartbeat
response from property -Thank you Zachary! Thank you for taking the time to leave a review; we are really sad to see you go. You have been a great resident! The Swallowtail Staff
submitted by Thomas K. - |Recommended: YesMy wife and I lived here for one year June 19 to 20 , and it was by far our best apartment living experience to date. The staff are incredibly friendly, flexible, and quick to respond to resident requests. The amenities are generous and well-maintained, the package service is quick and convenient, and management is eager to help and never manufactures reasons to nickel-and-dime you. Our apartment itself was beautiful, and although we might have heard a thump or two from upstairs every once in a rare while, there wasn't a peep through the walls from the adjacent apartments-- making them the quietest units we've ever lived in. As for location, Old Town is situated perfectly for convenience while still feeling removed from any traffic or bustle. Overall, we could not have been happier with our home. Highly recommended P.S. Our dog loved it too
response from property -Mr. Kovach, Thank you so much for the beautiful review. It was a joy having you and your little family living here, and we love going above and beyond for our residents. It is because of great residents like you, that make our days at work the best. We hope you are enjoying your new home, and please give your sweet pup extra cuddles from all of us. ~The Swallowtail Staff.
submitted by Jalisa B. - |Recommended: YesBeautiful, calm place to live — Peaceful and relaxing.
response from property -Thank you so much for taking the time to leave a review. We always love to hear how peaceful it is for our residents on this gorgeous property. Please let us know if there is anything else that we can do to make your home at Swallowtail Flats the best that it can be! ~The Swallowtail Staff