Ratings & Reviews

Overall Rating

(84 reviews)
98.8% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

submitted by Jasmine Z. - |Recommended: YesI love living here — The staff is so kind, helpful, and responsive while maintenance is very quick. The area is so clean and well maintained. A great place to live
response from property -Thank you Jasmine! I am so glad you love living with us!
submitted by Robert H. - |Recommended: YesPretty good spot — Pros neighborhood is safe, quaint. Gym and pool are excellent. Apartment has a modern feel. Allow short term leases and pets. Cons construction is noisy and gets dirt everywhere. Apartment stairways and halls are filthy and cleaning staff are apparently nonexistent.
response from property -Thank you Robert for taking the time to complete our review! We appreciate your feedback as it helps us to stay up to date with residents and their needs!
submitted by Jessica K. - |Recommended: YesNice apartments to reside — The overall complex is beautiful besides the cigarette butts and dog poo that is left by the lazy and noncompliant tenants. It’s a great area to walk around with children and or pets. Although, I am surprised they do not have a playground but have a good sized dog park. They have a swing by the lake and a see-saw. The parking NEEDS to be improved. People have garages for storage, but it would be nice if they would at least park in front of their garage to free up space. It would be incredibly helpful especially for the people who live on the third floor who need to bring up groceries but have to park in front of another building. The office staff is very friendly. We have had some issues with maintenance in the apartment shower drain , but no issues with the maintenance staff. It is overall a nice place to live and would recommend to others.
response from property -Thank you Jessica! We are so happy that you would recommend us and we thankful that you take the time to suggest improvements so we can continue to address resident satisfaction.
submitted by Maggie M. - |Recommended: YesThis property is beautiful and well maintained. — It is quiet, you always see well dressed people walking around. There are a lot of dogs in the apartments.
response from property -Thank you for your review! We are happy to hear you are enjoying your apartment.
submitted by Deanna R. - |Recommended: YesGreat place to live — It is wonderful. It is quiet and peaceful.
response from property -Thank you so much Deanna for your review!
submitted by Cole M. - |Recommended: YesClean, pleasant — Nicest place I have lived
response from property -Thank you! We love having you as our resident!
submitted by Tyler R. - |Recommended: YesFantastic Best spot in Columbus — It is a great place to live.
response from property -Thank you so much! We love having you as a resident.
submitted by Clara N. - |Recommended: YesWe love living here, it has a sense of community. Very friendly staff which makes me feel like friends. We enjoy playing pool so much We have only been 3 months and can't wait for summer to get in the pool too There's always something going on
response from property -Thank you! We love having you as a resident!
submitted by Shannon M. - |Recommended: YesI LOVE WHERE I LIVE I cannot say enough good things about Swallowtail Flats I have lived here for over a year now and am so happy I chose Swallowtail Flats as my home The staff is AMAZING Niki and the whole crew in the leasing office are warm, attentive, professional, and you can't help love going to get your mail and just stop in to say hello as all of them will greet you with smiles and good conversation. The property is beautiful and well maintained. They keep you updated on events, changes, maintenance, etc. They do some fun things for every season and if you have children they would really enjoy the clubhouse adults too and the fun, colorful decor cannot help but make you smile. They have a great gym which has everything you will need to get a good workout and the view of the pool inspires you to go a little harder on that workout lol . Anytime I have needed maintenance they are quick to respond and the workers are thorough and professional. Worth the money
response from property -Shannon, It warms our heart to hear such amazing things from our resident! Thank you so much for taking the time to give us your feedback! Your Swallowtail Flats Family
submitted by Ayesha T. - |Recommended: YesMost beautiful place I’ve lived in, and friendliest staff. — I’ve lived at Swallowtail for just under a year, and I’ve waited to write a review to give my full experience. By far, this is the best apartment complex I’ve ever lived in. First, the staff knows everyone by name. They are very quick to respond to any calls maintenance requests lock-outs. It truly has felt like I’m home, both inside my apartment and even around the neighborhood. Neighbors are lovely, Morten’s is a wonderful local restaurant, and Clean Eatz has been our go-to lunch spot. You can’t beat the location, with the gym less than 5 mins away, and the beautiful views of the houses coming in out of Old town. I can’t say enough nice things about this place. Clean, friendly, beautiful...Highly recommend.
response from property -Hello Ayesha, We cannot express the amount of gratitude we have for you submitting such a heartfelt review. We truly want to be able to provide all of our residents with not just an apartment but a home and a community that they enjoy just being in every day. On behalf of the entire Swallowtail Flats team, we want to thank you for taking the time to submit an amazing review. We hope you have an amazing week! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Anne R. - |Recommended: YesFantastic. — The property is very well maintained and the office staff is fantastic This property allows the renter to feel safe and secure.
response from property -Hello Anne! We truly appreciate your review and we were so happy to have you as one of our wonderful Old Town residents. We are sad to see you go, but hope you will love your new home. Hope you have a wonderful day! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Rebeca S. - |Recommended: YesI love where I live — I have had the best experience living all these years here. safe, clean and beautiful. Friendly staff. Thank you 🙏🏻
response from property -Rebecca, Thank you so much for taking the time to leave us a review. We are so happy to hear that you have loved your time here at Swallowtail. Your family has always so sweet and friendly and we love having you here. ~The Swallowtail Staff
submitted by Madeline R. - |Recommended: YesThe best in town. — I love it here, I can't find a place that makes me happy and safe as here.
response from property -We are so happy you live here, Madeline. It is always nice to see your smiley face when you come see us in the office, and it makes us happy to see you happy!! Thank you for taking the time to leave us a great review! The Swallowtail Staff
submitted by Jason S. - |Recommended: YesNice, new, and clean. — Everything is nice, new, clean ,and quiet community.
response from property -Thank you so much for taking the time to leave us a great review. We are glad that you chose to live here at Swallowtail Flats, and hope to make your experience the best. ~ The Swallowtail Slaff
submitted by Zachary G. - |Recommended: YesAbsolutely the best experience I’ve ever had. — Would do again in a heartbeat
response from property -Thank you Zachary! Thank you for taking the time to leave a review; we are really sad to see you go. You have been a great resident! The Swallowtail Staff