Ratings & Reviews

Overall Rating

(78 reviews)
98.7% of customers recommend this property

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Resident Reviews

submitted by Tyler R. - |Recommended: YesFantastic Best spot in Columbus — It is a great place to live.
response from property -Thank you so much! We love having you as a resident.
submitted by Clara N. - |Recommended: YesWe love living here, it has a sense of community. Very friendly staff which makes me feel like friends. We enjoy playing pool so much We have only been 3 months and can't wait for summer to get in the pool too There's always something going on
response from property -Thank you! We love having you as a resident!
submitted by Shannon M. - |Recommended: YesI LOVE WHERE I LIVE I cannot say enough good things about Swallowtail Flats I have lived here for over a year now and am so happy I chose Swallowtail Flats as my home The staff is AMAZING Niki and the whole crew in the leasing office are warm, attentive, professional, and you can't help love going to get your mail and just stop in to say hello as all of them will greet you with smiles and good conversation. The property is beautiful and well maintained. They keep you updated on events, changes, maintenance, etc. They do some fun things for every season and if you have children they would really enjoy the clubhouse adults too and the fun, colorful decor cannot help but make you smile. They have a great gym which has everything you will need to get a good workout and the view of the pool inspires you to go a little harder on that workout lol . Anytime I have needed maintenance they are quick to respond and the workers are thorough and professional. Worth the money
response from property -Shannon, It warms our heart to hear such amazing things from our resident! Thank you so much for taking the time to give us your feedback! Your Swallowtail Flats Family
submitted by Ayesha T. - |Recommended: YesMost beautiful place I’ve lived in, and friendliest staff. — I’ve lived at Swallowtail for just under a year, and I’ve waited to write a review to give my full experience. By far, this is the best apartment complex I’ve ever lived in. First, the staff knows everyone by name. They are very quick to respond to any calls maintenance requests lock-outs. It truly has felt like I’m home, both inside my apartment and even around the neighborhood. Neighbors are lovely, Morten’s is a wonderful local restaurant, and Clean Eatz has been our go-to lunch spot. You can’t beat the location, with the gym less than 5 mins away, and the beautiful views of the houses coming in out of Old town. I can’t say enough nice things about this place. Clean, friendly, beautiful...Highly recommend.
response from property -Hello Ayesha, We cannot express the amount of gratitude we have for you submitting such a heartfelt review. We truly want to be able to provide all of our residents with not just an apartment but a home and a community that they enjoy just being in every day. On behalf of the entire Swallowtail Flats team, we want to thank you for taking the time to submit an amazing review. We hope you have an amazing week! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Anne R. - |Recommended: YesFantastic. — The property is very well maintained and the office staff is fantastic This property allows the renter to feel safe and secure.
response from property -Hello Anne! We truly appreciate your review and we were so happy to have you as one of our wonderful Old Town residents. We are sad to see you go, but hope you will love your new home. Hope you have a wonderful day! Niki Moody Property Manager Swallowtail Flats at Old Town
submitted by Rebeca S. - |Recommended: YesI love where I live — I have had the best experience living all these years here. safe, clean and beautiful. Friendly staff. Thank you 🙏🏻
response from property -Rebecca, Thank you so much for taking the time to leave us a review. We are so happy to hear that you have loved your time here at Swallowtail. Your family has always so sweet and friendly and we love having you here. ~The Swallowtail Staff
submitted by Madeline R. - |Recommended: YesThe best in town. — I love it here, I can't find a place that makes me happy and safe as here.
response from property -We are so happy you live here, Madeline. It is always nice to see your smiley face when you come see us in the office, and it makes us happy to see you happy!! Thank you for taking the time to leave us a great review! The Swallowtail Staff
submitted by Jason S. - |Recommended: YesNice, new, and clean. — Everything is nice, new, clean ,and quiet community.
response from property -Thank you so much for taking the time to leave us a great review. We are glad that you chose to live here at Swallowtail Flats, and hope to make your experience the best. ~ The Swallowtail Slaff
submitted by Zachary G. - |Recommended: YesAbsolutely the best experience I’ve ever had. — Would do again in a heartbeat
response from property -Thank you Zachary! Thank you for taking the time to leave a review; we are really sad to see you go. You have been a great resident! The Swallowtail Staff
submitted by Sarah J. - |Recommended: YesLove it — We just moved in last weekend and so far so good Love the community feeling, we went to the pool and everyone wanted to talk and get to know us. The staff is very helpful and accommodating as well. So glad we chose this place as our new home
response from property -Thank you so much for taking your time to leave us a review, Sarah. We are so happy that our beautiful community has welcomed you as a friend; this is one of many things that makes Swallowtail Flats so great. Please feel free to pop in our office to let us know if you ever have any questions or concerns. Have a great day, Your Swallowtail Team
submitted by Alexia H. - |Recommended: YesLoving my new home — The complex is like its own little town, it is so cute It is obviously very well kept. The staff has also been great so far. So happy to call Swallowtail my new home.
response from property -Alexia, Thank you so much for taking the time to leave us a review. We are thrilled that you are liking your new home and community. If you ever need anything, please do not hesitate to give us a call or come on by the office. Have a great week!
submitted by Marlee B. - |Recommended: YesDream Home — This apartment complex is amazing It’s a workout living on the third floor but other than that I love this neighborhood and place I love how neighbors and employees are super friendly and nice It’s literally a happy place to live and my dream home
response from property -Thank you so much for your review Marlee!! We're so appreciative that you've enjoyed your stay so much you felt led to leave us a review! We're so glad you're loving it so much and we're thankful you picked our community to call home! Don't forget that if you ever need anything you can always give us a call!! We're here to help! - Noah :)
submitted by Sean M. - |Recommended: YesBest place I've ever lived — I've lived all over the world and this place by far has the nicest, most helpful staff the cleanest grounds and best taken care of apartments I have ever experienced It is a little expensive but worth every penny
submitted by Thomas K. - |Recommended: YesMy wife and I lived here for one year June 19 to 20 , and it was by far our best apartment living experience to date. The staff are incredibly friendly, flexible, and quick to respond to resident requests. The amenities are generous and well-maintained, the package service is quick and convenient, and management is eager to help and never manufactures reasons to nickel-and-dime you. Our apartment itself was beautiful, and although we might have heard a thump or two from upstairs every once in a rare while, there wasn't a peep through the walls from the adjacent apartments-- making them the quietest units we've ever lived in. As for location, Old Town is situated perfectly for convenience while still feeling removed from any traffic or bustle. Overall, we could not have been happier with our home. Highly recommended P.S. Our dog loved it too
response from property -Mr. Kovach, Thank you so much for the beautiful review. It was a joy having you and your little family living here, and we love going above and beyond for our residents. It is because of great residents like you, that make our days at work the best. We hope you are enjoying your new home, and please give your sweet pup extra cuddles from all of us. ~The Swallowtail Staff.
submitted by Elizabeth B. - |Recommended: YesWonderful community that we love — Living here as a family of three w small toddler has been great The property is so beautiful with great sidewalk access for easy walks. The flowers, construction, ducks, geese, waterfalls, ponds, swings, etc. make it very exciting for my son. It's also nice to have walking access to nearby restaurants. I can't say enough great things about the staff...they are all so kind, knowledgeable, and helpful. Swallowtail Flats has provided us a great community.
response from property -Baker Family, Your sweet little family is such a joy to have living here. Thank you for the kind words, Liz! We’re so happy to hear that you love living here at Swallowtail Flats at Old Town. We’d love to continue providing great service to awesome residents like you. Thanks again! -Your Swallowtail Flats Team