Ratings & Reviews

Overall Rating

5(54 reviews)98.1% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Daniel P. - |Recommended: YesExcellent property — The apartments are quite new, and the interior and exterior quality is excellent. The office staff has always been helpful, and any maintenance items that have come up have been addressed quickly usually same-day . The area is extremely pet-friendly, with two dog parks and numerous pickup locations for pet waste. It also has a first-rate pool area with free to use gas grills. All in all, it was a great place to live.
response from property -We greatly appreciate you taking the time to give us such an amazing review Daniel and we don't want you to leave us! You've been an amazing resident here at Swallowtail Flats and if you ever return to Columbus, make sure to pop in to see us! We wish you well on your new adventure! Your Swallowtail Flats Family
submitted by Carl B. - |Recommended: YesGreat apartment complex. CLEAN AND UPDATED — Great property, convenient to shops and restaurants.... great staff
response from property -Hello Carl! Thank you so much for taking time out of your day to give us a review. It means so much to us to hear this! Please let us know if there is anything else we can do to continue making your home at Swallowtail Flats even beyond the 5 stars! We hope you have an amazing day! Your Swallowtail Flats Family
submitted by Sharon F. - |Recommended: YesPeaceful place to live — Swallowtail apartment are very nice. The neighborhood is clean and peaceful. I feel very safe in this apartment complex. The apartment is very roomy and able to accommodate my very large and bulky furniture. The staff is very helpful, nice, and patience. Noah is the best
response from property -Ms. Freeman, We are so happy to hear that you are enjoying your new apartment and our community. If at anytime you have any issues, please don't hesitate to let us know. Yes! Noah is the BEST!! ~Jasmine Tucker Assistant Property Manager
submitted by LaDonna H. - |Recommended: YesLiving experience — Amazing and friendly staff, cleanest property in Columbus Ga
response from property -Thank you LaDonna. We thank you for being such a great resident. It means so much for you to take time out of your day to give us a quick thumbs up to let us know we are serving you and our community well. Should you need anything or would have any recommendations, please do not hesitate to reach out.
submitted by Lucy M. - |Recommended: YesSimply an amazing place — adventures
response from property -Thank you so much. We truly appreciate you taking the time to do a review. We hope you will continue to be happy here.
submitted by Renate P. - |Recommended: YesLove it — Love it begin on vacation every day
response from property -Oh my! Renate, it warms our heart to hear such kinds words for our property! We promise to continue to make everyday here at Swallowtail Flats feel as though you are on vacation to the best of our ability! Let us know if you need anything at all and keep an eye out for our next Breakfast on the Go for FREE Chic Fil A Breakfast on us! Best Wishes!
submitted by Cynthia C. - |Recommended: YesBeautiful grounds and amenities. It has all the things I need and want. — I love living at Swallowtail. Although, I am still settling in I feel at home and that's a wonderful feeling. Convenient to everything I need. But the best thing is the friendliness and helpfulness of the staff, from office personnel to maintinence.
response from property -Ms. Cynthia, Thank you for the kind words. We’re so happy to hear that you love living here at Swallowtail Flats at Old Town. You are a great addition to our property and we love visiting with you in our office. We’d love to continue providing great service to awesome residents like you. Thanks again! - Jasmine Tucker.
submitted by Steven C. - |Recommended: YesVery good — best place in Columbus
response from property -Good Evening Steven,

I wanted to reach out and really thank you for the review for Swallowtail Flats. It means so much for you to take time out of your day to give us a quick thumbs up to let us know we serving you and our community well. Should you need anything or would have any recommendations, please do not hesitate to reach out.

Thank you,

Niki Moody
Property Manager
Swallowtail Flats at Old Town
submitted by Emily R. - |Recommended: YesGreat place to live — A really lovely community. The apartments are beautiful. The grounds are beautiful. The staff are wonderful. The clubhouse and the pool are awesome. It is easy to get to from anywhere in Columbus, but feels like it is a world apart which is nice .
response from property -Emily, Thank you for the kind words, Emily! We’re so happy to hear that you love living here at Swallowtail Flats at Old Town. We’d love to continue providing great service to awesome residents like you. Thanks again! -Your Swallowtail Flats Team
submitted by Liliana B. - |Recommended: YesSafe, clean, Nice, quiet place to live at. — This place is a good place to live at. It is friendly and the staff is amazing. They really care about us and help us in everything they can. I feel at home here. Note Please keep hallways clean. Some times they don't blow the hallways and dust, leaves, and spider webs get out of hand. That is not good for the general appearance. Other than that everything is great.
response from property -Liliana, Thank you so much for your review. We love having you here, and are always happy to help our residents out when we can. We do apologize about the cleanliness of the breezeways, and will make sure to do better with tending to them. Thank you, The Swallowtail Staff
submitted by Nicholas M. - |Recommended: YesProfessional, quiet, and polite — Great quiet community with relaxing environment. The maintenance may have been a little slower than what I am used to, but they acted professional.
submitted by Christina O. - |Recommended: YesPeaceful Place to Live — Nice and quiet community with great amenities. It's nice to be able to walk to a few restaurants and shops as well. I especially like that it's a non-smoking community.
response from property -Christina, We greatly appreciate your review of our beautiful property and I am so happy to hear that you are loving your home here. Please let us know if there is anything further that we can do to make your experience here at Swallowtail Flats an even better one. Make it a great day! Your Swallowtail Flats Team
submitted by Jordan K. - |Recommended: YesI highly recommend this apartment complex. — It was very nice and everything is convenient.
response from property -Hello Jordan! Thank you so much for your review of our property and we are so sad that you are no longer one of our residents here at Swallowtail Flats. We wish you Happy Holidays! Your Swallowtail Flats Team
submitted by Christine B. - |Recommended: YesIt has brought me a lot of peace of mind. — I love living here. It is worth the little extra I pay and it is a place where I feel part of a community. Even if I do not hang out with everyone I see it is wonderful to say hi and chat. The apartment is a perfect size for me, my son, and my dog. I love the patio and I love the amenities. I feel safe and love the location. I really do think this is a wonderful place to live. There is always room for improvement anywhere you go and this company works hard to improve where needed.
response from property -Christine, We greatly appreciate your review on our property and it is true; we are always trying to improve not only the property but ourselves as well to ensure our residents are properly taken care of. Please let us know if there is anything that you should need or should any concerns ever arise. Hope you have a great Thursday! Your Swallowtail Flats Team
submitted by Brittany M. - |Recommended: YesLoving Southern Living at Swallowtail — Living at Swallowtail Flats is like living on our own little piece of paradise away from the city. Although it's very accessible to Veteran's parkway and interstate entrances, the community itself is far away enough to have the peaceful atmosphere of country living. We truly love living here and are thankful to call this place home.
response from property -Brittany, We greatly appreciate your review of our beautiful property and I am so happy to hear that you are loving your new home here. Please let us know if there is anything further that we can do to make your experience here at SWallowtail Flats an even better one. Make it a great day! Your Swallowtail Flats Team