Ratings & Reviews

Overall Rating

5
(90 reviews)
98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Cricket M. - |Recommended: YesBeautiful place to live Great location, beautiful grounds and friendly staff.
response from property -Thank you so much for the kind words and wonderful review!
submitted by Clara - |Recommended: YesBeautiful place with great maintenance
response from property -thank you Clara for your awesome review! We appreciate you!
submitted by Alexander S. - |Recommended: YesResident — This was the only place I looked at and I lived for 3 years. The front office has had alot of turnover in my time, but the one consistent thing I could depend on was good help and friendly service. I am eternally grateful for you all and would not hesitate to sign on again.
response from property -We miss you already!! Hope all is going well in your next chapter and you are certainly welcome if you ever come back our way! Thanks for being awesome yourself, Valerie
submitted by Nathaniel H. - |Recommended: YesSmooth Move — It is such a relief living here, no stress at all. I should have been living here years ago
response from property -Thank you Mr Hill! We are so glad you are finally with us!
submitted by Kerri A. - |Recommended: YesApartment living — I enjoyed my stay at Swallowtail Flats. The management was friendly and always greeted you with a smile. The construction behind and around our apartment was constant and noisy, however it was cool to see the progress that was made on the area. Aside from the construction the apartment complex stayed quiet. We lived on the second floor so I would recommend staying on the 3rd floor. The ceilings and walls are thin so you can hear when your neighbors run water and walk really hard. But this is apartment living The overall landscape of the area was well kept and maintained weekly. We will miss you Swallowtails
response from property -We enjoyed having you too! Thank you for your review and the nice things you had to say about us. If you ever need us for a home again you know we will be here for you!
submitted by Kenneth C. - |Recommended: YesUpscale living with downfalls — Great place to live. Friendly neighbors. Awesome amenities. The alarm system going off at Massee on Main is the absolute worst and needs to be corrected. Would love a follow-up as to why the alarm gets triggered
response from property -Thank you for your response to our review request! The alarm system was replaced and reinstalled this last month and I am unsure why it went off last evening. I am working with the construction supervisor on your unit alarm and the building alarm issue and will keep you updated.
submitted by Jasmine Z. - |Recommended: YesI love living here — The staff is so kind, helpful, and responsive while maintenance is very quick. The area is so clean and well maintained. A great place to live
response from property -Thank you Jasmine! I am so glad you love living with us!
submitted by Robert H. - |Recommended: YesPretty good spot — Pros neighborhood is safe, quaint. Gym and pool are excellent. Apartment has a modern feel. Allow short term leases and pets. Cons construction is noisy and gets dirt everywhere. Apartment stairways and halls are filthy and cleaning staff are apparently nonexistent.
response from property -Thank you Robert for taking the time to complete our review! We appreciate your feedback as it helps us to stay up to date with residents and their needs!
submitted by Jessica K. - |Recommended: YesNice apartments to reside — The overall complex is beautiful besides the cigarette butts and dog poo that is left by the lazy and noncompliant tenants. It’s a great area to walk around with children and or pets. Although, I am surprised they do not have a playground but have a good sized dog park. They have a swing by the lake and a see-saw. The parking NEEDS to be improved. People have garages for storage, but it would be nice if they would at least park in front of their garage to free up space. It would be incredibly helpful especially for the people who live on the third floor who need to bring up groceries but have to park in front of another building. The office staff is very friendly. We have had some issues with maintenance in the apartment shower drain , but no issues with the maintenance staff. It is overall a nice place to live and would recommend to others.
response from property -Thank you Jessica! We are so happy that you would recommend us and we thankful that you take the time to suggest improvements so we can continue to address resident satisfaction.
submitted by Maggie M. - |Recommended: YesThis property is beautiful and well maintained. — It is quiet, you always see well dressed people walking around. There are a lot of dogs in the apartments.
response from property -Thank you for your review! We are happy to hear you are enjoying your apartment.
submitted by Deanna R. - |Recommended: YesGreat place to live — It is wonderful. It is quiet and peaceful.
response from property -Thank you so much Deanna for your review!
submitted by Cole M. - |Recommended: YesClean, pleasant — Nicest place I have lived
response from property -Thank you! We love having you as our resident!
submitted by Tyler R. - |Recommended: YesFantastic Best spot in Columbus — It is a great place to live.
response from property -Thank you so much! We love having you as a resident.
submitted by Clara N. - |Recommended: YesWe love living here, it has a sense of community. Very friendly staff which makes me feel like friends. We enjoy playing pool so much We have only been 3 months and can't wait for summer to get in the pool too There's always something going on
response from property -Thank you! We love having you as a resident!
submitted by Shannon M. - |Recommended: YesI LOVE WHERE I LIVE I cannot say enough good things about Swallowtail Flats I have lived here for over a year now and am so happy I chose Swallowtail Flats as my home The staff is AMAZING Niki and the whole crew in the leasing office are warm, attentive, professional, and you can't help love going to get your mail and just stop in to say hello as all of them will greet you with smiles and good conversation. The property is beautiful and well maintained. They keep you updated on events, changes, maintenance, etc. They do some fun things for every season and if you have children they would really enjoy the clubhouse adults too and the fun, colorful decor cannot help but make you smile. They have a great gym which has everything you will need to get a good workout and the view of the pool inspires you to go a little harder on that workout lol . Anytime I have needed maintenance they are quick to respond and the workers are thorough and professional. Worth the money
response from property -Shannon, It warms our heart to hear such amazing things from our resident! Thank you so much for taking the time to give us your feedback! Your Swallowtail Flats Family